- Get a work mobile. Do not hand out your personal mobile phone number. Use a relaxing ringtone or keep it on silent.
- Don’t delay returning calls. Address problems immediately rather than letting them linger.
- Put agreements in writing.
- Don’t overspend on equipment, infrastructure, office space or settings up companies. They’re a pleasant distraction; your goals should be (1) make sales, and (2) deliver.
- Use some discretion when accepting clients. Many of them aren’t worth the effort.
- Try to arrange a support contract or similar instead of being on-call.
- Don’t be ashamed to charge money for your work.
- Don’t get confused between fun work and billing work.
- Have a life outside of work.
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